Learning and Development

Both articles talk about implement technology for training their employees.

The Mc’Donalds article explains how the benefit from technology to recruit and train their employees. They hace developed a training video which is easier for employees to watch and learn, and for Mc’Donalds this is better for saving tons of money. Later on, they algo talk about gamification and how they have used old board games on employees to create a team work, and to look out for skills, strengths and weaknesses in their employees. It explains how when they have dedicated 45 minutes in to a game, their are more inclined to be succesful and confident on doing their first job.

In the second article it talks about how a big company like Nandos has mantained their very succesful training excercises. “Nando’s also has a system whereby every restaurant has two “buddies”, responsible for training. They attend a buddy workshop to learn how to run interactive, dynamic and fun training sessions for restaurant staff. This program won a National Training Award in 2004” They rely on various tools such as, books to read before certain session, and homework for their employees. They make the employees play roles in the training to put them in circumstances where they might have to make a decision, this will let Nando’s know how capable are they, and what position are they most qualified for.

To me, both articles were very interesting, I learned that to keep big companies in control, happy and well trained employees are key. As it said on the second article, when Nando’s changed their strategy to train their employees, sales rose almost 60% higher because of more effective employees. So to keep sales up, and companies continuing to be succesful, there has to be a clear and effective way of training the employees; plus this strategy must be as cheap as possible and as inclusive also!